We also use Optical Imaging & Scanning software and hardware to "scan in" verification and support documentation provided by our clients. We can then return original materials directly to our customers without the need to keep it on our office. This is very important to our customers who do not want sensitive documents floating around outside and beyond their control. Even more functional is the ability of the collector to "pull up" a document while speaking directly with the debtor. Many disputed claims are handled immediately by verification of the customer's signature, rather than requesting untimely verification of the debt by asking our client to provide additional information.

We also attempt to "scan in" all relevant documentation that could be used to prove-up a Default Judgment. Many of the courts are now accepting scanned copies of original documents as adequate to prove-up a lawsuit. When and if litigation is necessary to enforce payment of a claim, this has proven to considerably speed up this timely process.